From requesting information to responding to enquiries, office staff are expected to have good English writing skills. If you are unsure as to what vocabulary and language are suitable for business communication, how to write up the minutes of a meeting or what the best format for a business letter is, you will find the answers here.
The book covers the essential types of writing that clerical and administrative staff are required to undertake, specifically:
• emails;
• memos;
• business letters; and
• minutes.
The final chapter of the book discusses some common errors that Chinese speakers often make when they write English and how to avoid them.
The book also provides interactive exercises to test yourself.
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