My Shaw

Utilities | Shopping

iOS

Please scroll down for a description of the functions and newly added features.

Get the most out of your Shaw Cable residential products and services with the My Shaw app. Whether you’re on the go or at home, you can manage every aspect of your account on your smartphone. From paying your bills to chatting with support, you can do it all with My Shaw.

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Easy Login
• Jump into your account faster with your Shaw ID or, with Touch ID, just use your thumbprint

Billing Made Simple
• Manage billing and payments for all your services in one place, including auto payments and eBills

Visual Data Infographics
• Keep an eye on your data and your limits with an easy-to-read visual snapshot of your data usage

TV Subscription Management
• Discover what’s on with a list of the channels included in your subscription and theme packs
• Manage the devices that can access your TV subscription on the go through FreeRange TV

Direct Support Chat
• Connect with the support you need faster and chat with a Shaw representative right in the app

Support Library
• How do you program your remote? Tips on improving your WiFi network? Access a curated list of the most popular product and troubleshooting guides from our support community

Manage your Shaw Go WiFi
• Go farther and manage your access to over 70,000+ Shaw Go WiFi hotspots



Functions

Using your Notification permission (optional), the My Shaw app will:
• Notify when Support Agents have responded in a user-initiated Chat conversation

Using TouchID (optional), the My Shaw app will:
• Provide quick and secure access to your Shaw account

Restrictions

• The My Shaw app requires a valid Shaw ID
• Accessible only to residential accounts. Not currently available to Shaw Direct customers.