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Utilities | Productivity
iOS
TELUS My Account is an easy-to-use mobile app that lets you conveniently manage your Mobility account on the go.
Please note: The app is currently only available to Mobility customers. Home Services (i.e Home Phone, Optik TV and Internet) are not yet supported. Select small business accounts are supported, but Corporate / Enterprise accounts are not yet eligible.
Features for customers on monthly rate plans include:
Monitor your monthly data, text, and voice usage
● Check your account balance
● Make one-time payments or sign up for automatic payments
● Find and add travel passes
● Add or remove features like text messaging or data packs
● Check your Device Balance and Contract Status
Features for prepaid accounts include:
● Monitor your prepaid add-on usage
● Check your account balance
● Top up your prepaid services using a credit card or PIN
● Add features like text messaging, voicemail, etc.
Best of all, you won’t be charged data fees when using the TELUS My Account app, even while travelling abroad with a 4G (HSPA) or LTE device.
The TELUS My Account app requests these permissions from your device, for the following purposes:
● Directly call phone numbers: To enable the app to call TELUS support for you with one simple tap.
● View network connection: To detect the network in use (i.e. Wi-Fi or mobile).
● Full network access: To access the Internet and communicate with TELUS servers.
● Location: To support and simplify purchasing of travel options.
Like using TELUS My Account? Please take a few minutes to rate us and tell us what you think.
| Published by | TELUS Communications Company |
| Developed by | TELUS Communications Company |
| Certificate | 4+ |
| Languages | English, French |
| Compatibility | iPad, iPhone, iPod |
Images And Data Courtesy Of: TELUS Communications Company.
This content (including text, images, videos and other media) is published and used in accordance
with Fair Use.