Visitor Management in Tourism Destinations

2016 | Business & Finance

Visitor management (VM) may be considered as a component of destination management at all levels of a destination, and involving a wide range of stakeholders. This book demonstrates current knowledge on VM and provides insight into conceptual issues.The introduction and foundation chapters provide the context for the book as well as for the broader topic of VM. Section two considers critical concepts and influential factors in VM (such as carrying capacity, service quality, indicators and frameworks). Section three illustrates current issues in VM (implementation of monitoring, vandalism as a VM challenge, risk management, use of volunteers in VM). The case studies used here are research-based and contribute to our overall understanding of core issues in VM. Section four covers the state of the art in guiding and interpretation. Section five concludes the book with an overview of current issues and future research directions.This research book is primarily aimed at postgraduate students and researchers and will review the existing literature on visitor management and present and discuss current research in the area of visitor management and related key topics.The chapters are authored by leading international researchers in the field of VM research.

As such, this book provides specialist perspectives on the state of the art of important aspects of and issues within VM.

Julia Nina Albrecht (Author)