The Experience: The 5 Principles of Disney Service and Relationship Excellence
Bruce Loeffler and Brian Church
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Bring Disney-level customer experience to your organization with insider guidance The Experience is...
A Step-by-step Course in Oil Painting: A Practical Guide to Techniques, with Easy-to-follow Projects Using Impasto, Toned Grounds, Blending and Under Painting, Shown in 185 Photographs
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This is a project-based book on painting with oils for beginners. Working your way through the 11...
Discrete Data Analysis with R: Visualization and Modeling Techniques for Categorical and Count Data
Michael Friendly and David Meyer
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An Applied Treatment of Modern Graphical Methods for Analyzing Categorical Data Discrete Data...
Management Consulting: Delivering an Effective Project
Louise Wickham and Jeremy Wilcock
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Management consulting remains a popular career choice but undertaking a consulting project for the...
Intellectual Property and Private International Law: Comparative Perspectives
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'Intellectual property and private international law' was one of the subjects discussed at the 18th...
The Finest Wines of Germany: A Regional Guide to the Best Producers and Their Wines
Stephen Reinhardt and Jon Wyand
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Focusing on one of the twenty-first century's most exciting and innovative wine producing regions,...
Experiments in Aerodynamics
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Langley first published "Experiments in Aerodynamics" in 1891. This facsimile edition is based on...
The Oxford Handbook of Conflict Management in Organizations
William K. Roche, Paul Teague and Alexander J. S. Colvin
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New ways of managing conflict are increasingly important features of work and employment in...
Complete Irish Beginner to Intermediate Book and Audio Course: Learn to Read, Write, Speak and Understand a New Language with Teach Yourself
Joseph Sheil and Diarmuid O Se
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This product is most effective when used in conjunction with the corresponding audio support. - You...