The PA's Story: She Kept Their Diaries. She Kept Their Secrets. She Kept Quiet... Until Now.
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The PA's Story is the book which has taken the Square Mile by storm. Life as the personal assistant...
Natural Disaster Risk Management: Geosciences and Social Responsibility: 2015
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This textbook provides a thorough introduction to natural disaster risk management. Many aspects of...
Executive Presence: The Missing Link Between Merit and Success
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Are you "leadership material?" More importantly, do others perceive you to be? Sylvia Ann Hewlett, a...
Handling Complaints Pocketbook
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Unhappy customers rarely complain directly to the business providing an inferior product or service....
Adversaries into Allies: Win People Over Without Manipulation or Coercion
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The bestselling co-author of The Go-Giver offers new insights into what it means to be truly...
Architecting Experience: A Marketing Science and Digital Analytics Handbook: The Art and Science of Marketing Data, Technology and Analytics
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In a world with a seemingly infinite amount of content and scores of methods for consuming that...
Build Over There: Understanding the Government's Role in Shaping Our Cities
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In an age of virtual communication, globalisation and technological advance, does the issue of where...
Central Bank Ratings: A New Methodology for Global Excellence: 2015
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When the global financial crisis broke, central banks in both the US and the UK undertook massive...
How to be Civil Servant
Book
Although it is seldom recognised as such by the public, the civil service is a profession like any...
Crisis Proofing: How to Save Your Company from Disaster
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All organisations- regardless of size, structure or nature of businessare vulnerable to a crisis and...