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Suswatibasu (1701 KP) rated Uber in Apps

Nov 4, 2017 (Updated Nov 4, 2017)  
Uber
Uber
Lifestyle, Travel
7
7.9 (15 Ratings)
App Rating
Takes a while to update location, but couldn't do without
Uber, as controversial as it is, has been a bit of a lifesaver for me especially as I'm carted from appointment to appointment due to a disability. It's easy to use, and far cheaper than other services, and I really can't find a good alternative. No doubt, there are plenty of issues - some with drivers, but otherwise it's been fine.

The app itself is not bad, but it has a few technical issues including updating GPS locations. It usually takes a while to update, having to exit and re-enter the app for it to change.

Communicating with the drivers is a bit hit and miss as well. Sometimes they pick up the phone, a lot of times not - and waiting times increase while I attempt to hobble to the car despite asking them to wait in front. So it isn't without its faults - but I wouldn't change it otherwise.