Managing Customer Experience and Relationships: A Strategic Framework
Philip Kotler, Don Peppers and Martha Rogers
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Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer...
Planning and Managing Public Relations Campaigns: A Strategic Approach
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Getting a public relations campaign or programme off the ground can seem an overwhelming task. But,...
Driving Career Results: How to Manage Self-Directed Employee Development
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YOUR BEST ROUTE TO CAREER SUCCESS CREATE A PERSONAL DEVELOPMENT PLAN YOU OWN AND CONTROL! *...
Essential Study and Employment Skills for Business and Management Students
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Essential Study and Employment Skills for Business and Management Students offers a comprehensive,...
FIA Foundations in Financial Management - FFM Passcards: Passcards: 2011
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Foundations in Accountancy (FIA) awards are entry-level, core-skill focused qualifications from...
Foundations of Managing Sporting Events: Organising the 1966 FIFA World Cup
Kevin D. Tennent and Alex G. Gillett
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2016 marks the 50th anniversary of the 1966 FIFA World Cup, hosted in England. Unlike previous...
Analysing Quantitative Survey Data for Business and Management Students
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Part of SAGE's Mastering Business Research Methods, conceived and edited by Bill Lee, Mark N. K....
Be Creative - Now!: The 2-in-1 Manager: Speed Read - Instant Tips; Big Picture - Lasting Results
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If you're a busy manager, looking for fast, focused guidance on how to make impact now then this...
Boundaryless Hospital: Rethink and Redefine Health Care Management: 2016
Horst Albach, Heribert Meffert, Andreas Pinkwart and Ralf Reichwald
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This book discusses current health care challenges and new strategies for innovative solutions in...
CISIM Wealth Management Unit 1 Practice Exams: Practice Exam: Winter 2012
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BPP Learning Media's CISI Masters in Wealth Management are exam focused to allow those working with...