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Kristy H (1252 KP) rated The Operator in Books

Mar 19, 2020

The Operator

Gretchen Berg | 2020 | Fiction & Poetry, History & Politics

8.7

(3 Ratings)

Book Rating

Vivian Dalton is a switchboard operator in the small town of Wooster, Ohio. She knows the people of her town quite well--thanks in no small part to the eavesdropping she and the other women do while working at Bell. Usually it's pretty harmless, but that all changes one December night when Vivian listens in on a call between Betty Miller--a rich woman whom she despises--and someone else, whom she doesn't recognize. Their conversation reveals a shocking secret that affects Vivian personally and, if true, will change her life forever. Vivian is horrified, and she starts to investigate. In doing so, she begins to unearth even more secrets and lies.

"That was the thing about small towns. Everyone knew everyone else's business."

I don't often pick up historical fiction, but I won this book, and it sounded interesting. It certainly was. This is a fascinating look at small town relationships and the power of secrets and family. Vivian is quite a character; married to her husband, Edward, for fifteen years, with a daughter Charlotte, who is a sophomore in high school. Her life is small and mainly confined to Wooster. Vivian resents her siblings who finished high school, something she couldn't do as she had to help her family when money grew tight.

The book starts off a little slow, as I'm never a huge fan when we're told there's a huge secret (what Vivian overhears) but it isn't revealed. Once we finally find out what it was, things pick up. Vivian takes on more power, showing a tough and determined side, especially for what was expected of women in 1950s. The book does a good job of illustrating the limitations, but also strengths, of women in the time period. Berg also includes excerpts from Vivian's childhood and growing in the 1930s. I enjoyed seeing how different things were and watching Vivian overcome so much. Her daughter, Charlotte, was a great character, too. There are also a lot of side stories, too, involving a host of small town Wooster characters and even a bank robbery.

Overall, while this took a while to warm up, it was an intriguing look at lies and secrets and how they affected the Dalton family. It's easy to get invested in Vivian and Charlotte (her husband, Edward, seemed like a pretty one-dimensional character, though). It does a strong job of portraying women and all they endure. The book is witty and heartfelt as well. 3.75 stars, rounded to four here.