Managing Customer Experience and Relationships: A Strategic Framework
Philip Kotler, Don Peppers and Martha Rogers
Book
Boost profits, margins, and customer loyalty with more effective CRM strategy Managing Customer...
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Relationology: 101 Secrets to Grow Your Business Through the Power of Relationships
Book
'How do I flourish in a crowded room? How do I overcome self-doubt? How do I keep in touch with...
Women and Work in Premodern Europe: Experiences, Relationships and Cultural Representation
Book
This book re-evaluates ideas of work and of what work could entail for women in premodern Europe,...
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Mindful Relationships: Creating Genuine Connections with Ourselves and Others
Richard Chambers and Margie Ulbrick
Book
We are now experiencing what is being called 'the mindfulness revolution', as increasingly people...