Leading the Customer Experience: Inspirational Service Leadership
Book
Leading the Customer Experience explores the relationship between leadership behaviour and...
Organization Development: A Practitioner's Guide for OD and HR
Mee-Yan Cheung-Judge and Linda Holbeche
Book
Written by two of the leading experts in the field, Organization Development is a guide to the basic...
Energy Revolution: Your Guide to Repowering the Energy System
Book
The energy revolution is already underway as people around the world embrace renewable energy in...
Food Systems Governance: Challenges for Justice, Equality and Human Rights
Amanda L. Kennedy and Jonathan Liljeblad
Book
Sustainability and food production represent a major challenge to society, with both consumption and...
Framing Work: Unitary, Pluralist and Critical Perspectives in the 21st Century
Book
This book presents a broad-ranging survey of contemporary writing about work and employment. It...
Accounts and Audit of Limited Liability Partnerships
Book
Accounts and Audit of Limited Liability Partnerships gives comprehensive guidance on how to apply UK...
Central Bank Ratings: A New Methodology for Global Excellence: 2015
Book
When the global financial crisis broke, central banks in both the US and the UK undertook massive...
Honest: My Story So Far: The Official Autobiography
Book
Tulisa Contostavlos is one of the most talented and high-profile recording artists working in the UK...
How to be Civil Servant
Book
Although it is seldom recognised as such by the public, the civil service is a profession like any...
Innovation, Regional Development and the Life Sciences: Beyond Clusters
Book
The life sciences is an industrial sector that covers the development of biological products and the...