Managing for Quality and Performance Excellence
James Evans and William M. Lindsay
Book
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND...
Managing it Performance to Create Business Value
Book
Managing IT Performance to Create Business Value provides examples, case histories, and current...
Managing Operations: Your Guide to Getting it Right
Book
The best operations management ensures that a business's infrastructure and processes balance...
Neoliberal Power and Public Management Reforms
Peter Triantafillou and Mark Haugaard
Book
This book examines the links between major contemporary public sector reforms and neoliberal...
Ergonomics and Human Factors in Safety Management
Pedro M. Arezes and Paulo Victor Rodrigues de Carvalho
Book
Accident prevention is a common thread throughout every aspect of our society. However, even with...
Fundamentals of Business Process Management
Marlon Dumas, Marcello La Rosa, Jan Mendling and Hajo Reijers
Book
Business Process Management (BPM) is the art and science of how work should be performed in an...
Health and Safety at Work: An Essential Guide for Managers
Book
This practical guide for employers in the UK continues to provide managers with the essential advice...
Health Care Budgeting and Financial Management
Book
In today's chaotic health reform environment, it is especially important for non-financial health...
Hotel Housekeeping: Operations and Management
G. Raghubalan and Smritee Raghubalan
Book
The third edition of Hotel Housekeeping continues to provide a comprehensive and lucid coverage of...
Agile Talent: How to Source and Manage Outside Experts
Jon Younger, Norman Smallwood and Marshall Goldsmith
Book
How to Leverage Talent You Don't Own Campbell Soup Company and PepsiCo seek advice from...