The Confessions Series: Confessions of a School Nurse
Book
From the people who brought you the bestselling Confessions of a GP. After sixteen years of...
National Service: Diary of a Decade at the National Theatre
Book
During the ten years from 1987 to 1997 that he was Director of the Royal National Theatre, Richard...
Gender Equality in Public Services: Chasing the Dream
Hazel Conley and Margaret Page
Book
The provision of state funded and democratically accountable care services represents one of the...
How to Have Your Cake and Eat it Too: An Introduction to Service Design
J. Margus Klaar and Markko Karu
Book
According to Forrester Research, "the tools and principles of service design should be common...
Financial Planning Perspectives Audio Series
Podcast
Hear from the industry’s top experts who share their opinions on where the economy and markets are...
CERT's Podcast Series: Security for Business Leaders
Podcast
In this series of podcasts, CERT provides both general principles and specific starting points for...