Fundamentals of Service Systems: 2015
Jorge Cardoso, Hansjorg Fromm, Stefan Nickel and Gerhard Satzger
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This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle...
Future of Almost Everything: The Global Changes That Will Affect Every Business and All Our Lives
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From the man the Wall Street Journal describes as a 'global change guru', more than one hundred of...
Governing Smart Specialisation
Dimitrios Kyriakou, Manuel Palazuelos-Martinez, Inmaculada Perianez-Forte and Alessandro Rainoldi
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In recent years, smart specialisation has been a key building block of regional economic and...
Hegarty on Creativity: There are No Rules
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Creativity isn't an occupation, its a preoccupation. It is at the very core of what makes us human....
Accountability in Human Resource Management: Connecting HR to Business Results
Jack J. Phillips, Patricia Pulliam Phillips and Kirk Smith
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From selection and assessment, to training and development, and reward management, all HR functions...
Boundaryless Hospital: Rethink and Redefine Health Care Management: 2016
Horst Albach, Heribert Meffert, Andreas Pinkwart and Ralf Reichwald
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This book discusses current health care challenges and new strategies for innovative solutions in...
Building a Travel Risk Management Program: Traveler Safety and Duty of Care for Any Organization
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Building a Travel Risk Management Program: Traveler Safety and Duty of Care for Any Organization...
Business Continuity from Preparedness to Recovery: A Standards-Based Approach
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Business Continuity from Preparedness to Recovery: A Standards-Based Approach details the process...
Business Intelligence Guidebook: From Data Integration to Analytics
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Between the high-level concepts of business intelligence and the nitty-gritty instructions for using...
Capital and Collusion: The Political Logic of Global Economic Development
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Why does capital formation often fail to occur in developing countries? Capital and Collusion...